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4:28 AM on August 16, 2017
My laptop was about to die. Joe was easy to contact, diagnosed the problem, gave me a clear quote and completed the repair within the working day. IT is now working faster than when I bought it. Excellent service. I would definitely recommend his work.
9:40 AM on June 27, 2017
Cannot recommend him highly enough. Until your computer goes wrong, you forget how much you take it for granted. Joe was extremely helpful and reassuring. Got my problem sorted out and serviced it. It is now in turbo charge - like a new machine.
10 out of 10
3:45 PM on May 2, 2017
I wanted to find someone who would not only provide me with a computer, but provide me with a great service, and not try to rip me off.
Joe ticked all these boxes.
From the off he was very sensative. I am totally blind, and was very nervous about upgrading from XP, to windows 10, I've been on xp for years, even though it's no longer supported by microsoft. I was really worried I wouldn't get used to the new system and I told Joe this. Instead of dismissing it, he said that he had upgraded a few people like myself who were very nervous of the change over, and he said he made their systems as much like xp as possible, and he lived up to his promise.
He's very friendly, approachable and most of all funny. It's a mark of how good he is that my carer felt comfortable leaving me with him, when he arrived and had no reservations about this.
So if you want a great computer at a great price with great service, call Joe.
If your in a jam and need your pc sorted out by someone who will be sensative and understanding, and not just try to grab all your money, call Joe.
2:10 AM on February 21, 2017
Joe was extremely helpful. He was really thorough and gave us excellent advice and help. I'm really impressed with the quality of his work - my slow-running laptop is better than new now. Thanks Joe.
1:31 PM on January 6, 2017
I was having problems backing up my computer after windows had tried to insist I upgraded to v10. I contacted Joe who completely understand the problem and how to fix it. He carefully explained the procedure and then remotely took over my machine, installed the software and started the back up. All very efficiently done. I can recommend him.
7:03 AM on December 3, 2016
Joe provided a friendly, helpful, courteous and caring service sorting out my MacBook Pro and photos backup, persevering despite difficulties until the job was done. I would recommend him.
10:50 AM on November 15, 2016
Reliable friendly service
Joe fixed my laptop and I would not hesitate to recommend him to others.
4:32 AM on October 19, 2016
Joe certainly worked hard to resolve our "slow computer" problem. He answered all our questions and was most helpful - a really nice guy.
11:38 AM on July 21, 2016
Having had several issues with my PC that I could not resolve I contacted Joe through his website, and within 2 days the problems were resolved and the system upgraded to windows 10. Joe provides a very fair, efficient and friendly service and I would thoroughly recommend him . Thanks Joe !!
6:14 PM on July 1, 2016
I was so impressed with Joe's comprehensive knowledge of how to deal with my ailing and under performing PC. He gave me a number of different options of how best to achieve a much improved performance and all costed at very reasonable prices. There was a sympathetic understanding of my limitations in terms of computer knowledge and Joe was very efficient in returning my upgraded PC within 12 hours, all at a most reasonable cost.. I have no hesitation in recommending him to anyone out there, particularly in the Epsom and Ewell area, who needs assistance/advice/support with their digital systems.
10:54 AM on June 29, 2016
Joe you are a star. I am sending this from the PC that you repair in 24 hours for a very fair price. I will use you again and send my pals to you. Well done and thanks a million
12:39 PM on April 18, 2016
Joe ran a quick diagnostic on our network to discover dead components and reconfigured without the need to purchase additional hardware. Cleaned up an under used PC, installed recommended security software, corrected Windows operating system and brought all up to date with Windows 10.
A small issue was subsequently discovered some days later with the graphics driver which Joe addressed with a return visit inside 30 minutes of making a call to his Office. Really great job - many thanks Joe.
4:20 AM on April 15, 2016
Joe changed my MacBook screen and it works perfect now.Would highly recommend him.
4:37 PM on April 14, 2016
Fuss-free & speedy service. Can confidently recommend.
11:38 AM on April 14, 2016
I had a problem with no sound (red x) on my ASUS desktop. I googled PC repair in my local area and found pc Joe amongst others. I made inquires with the others but were no help. Then pc Joe called me back, I explained my problem and he found solutions. First he guided me step by step over the phone to check relevant folders and drivers. He then offered to log in to my pc remotely via (team viewer) from his phone to find the solution. I was very impressed by this and he found the problem instantly, and advised me that I would need a new sound card as the onboard one was fried. This made sense to me because I suspected it may be a sound card fault. After installing a new sound card I can now confirm this did solve the problem and I would like to thank PC Joe again for his continued hard work and support in helping rectify this problem.
Outstanding Customer Service.
3:22 PM on March 27, 2016
Joe is very helpful and knowledgeable. He did the work faster than expected . The computer is now running Windows 10 and is set up with programmes to keep it safe. Thanks Joe.
5:56 AM on March 23, 2016
Joe is brilliant, wouldn't hesitate to use him and recommend him. He helped me out last year, and my hard drive went last week, and once again he dealt with it very quickly for me, and was extremely helpful, in getting my PC up and running fast. As I run my own business this was extremely important to me!
2:35 PM on March 18, 2016
Couldn't recommend Joe enough. Rang him on a Wednesday afternoon and had my laptop back the next evening. Professional service and went above and beyond to make sure my Laptop was back to me in the highest quality.
8:23 AM on March 12, 2016
Joe was extremely kind, helpful and responsive when I asked him to fix the PC of a destitute asylum seeker who could not afford to pay even his very reasonable normal rates. I am really impressed and would recommend him without hesitation.
5:57 AM on March 2, 2016
Thanks to Joe he sorted out Windows 10 for me and resurrected my Laptop efficiently and at a reasonable cost.
6:34 AM on February 29, 2016
Exactly what the doctor ordered. Not only did Joe do an excellent job, he rang exactly when he said he would.
11:43 PM on February 26, 2016
Joe was very helpful in installing Windows 10 onto my laptop. He had patience and skill to sort it out. Joe works remotely which saves time and money.I would recommend his services Thank you Joe
11:29 AM on January 29, 2016
Joe saved my life today, re- configured my outlook settings for my gmail account. Would definitely recommend .
Trusting too, he worked remotely and I paid him afterwards through PayPal. Great service. Thanks Joe
2:42 PM on January 19, 2016
Had several problems after installing Windows 10. Joe rectified them quickly and efficiently and gave me some great tips about some apps and programmes to download. Would highly recommend him. His price was very reasonable too.
6:34 AM on December 27, 2015
Had a laptop which failed to start after water damage. Joe managed to identify the problem immediately and provided expert guidance on which replacement parts to use. Joe even sourced and bought the replacement part himself to speed up the process and return it before I had expected. Have recommended to all my friends and family and will definitely use again.
9:06 AM on November 16, 2015
I would highly recommend Joe's excellent service and expertise.
12:26 PM on November 5, 2015
I had three home computers that all needed work. Joe did a great job - he is really knowledgeable and very friendly to work with. I highly recommend him to anyone looking for computer and network support.
12:39 PM on October 29, 2015
Needed to contact Joe about another Lap Top I had just purchased. He listened, understood my requirements and resolved my issues. Great, and again friendly fast service, that was very flexible to suit my time-scales. I was up and running in no time and at more than fair price. I will use him again if needed. 1000% recommendation. Thanks again Joe. Fab service.
7:15 PM on October 22, 2015
Joe, is a very friendly, reliable and hardworking fellow. He has fixed issues I had with my laptop on different occasions with ease and precision. He is someone I would recommend to anyone at any given time without any hesitation.
3:24 PM on October 22, 2015
Hello Joe, I'm writing to thank you for the excellent temporary job you did on my computer, which enabled me to accomplish the work I was doing, and go back to my normal duties on the computer.Watching you performing the delicate and complicated job, I could see a seasoned heart surgeon operating with confidence and expertise. I'm going to order the new computer you recommended to-day or to-morrow, and will definitely come to you for help when it's delivered. Thanks again. Maroun
11:43 AM on October 15, 2015
I phoned Joe on a friend's recommendation. I phoned him on Monday, he came along on the agreed time on Tuesday. He decided to take my computer away with him to save wasting time. I had it back by 5pm the same day and it now works perfectly. He was very polite and pleasant and had some really good ideas. I would certainly recommend him to anyone.
Mrs Josephine Thomas
2:32 PM on October 12, 2015
Was recommended to Joe by someone on Streetlife, very efficient on installing windows 10 on a laptop I purchased in Spain and was having trouble with, he even drank my coffee!!!
9:57 AM on September 22, 2015
Made an appointment with Joe who arrived on time and fixed the problem,(windows 10 cant send e-mails from outlook) cleaned up other stuff and was gone in an hour on messing about, 100% recommendation to any one
3:41 AM on September 2, 2015
Really great service from Joe. Very flexible, fast, efficient and friendly. Offers great advice and solutions. He was recommended by a friend. More than happy to pass this recommendation on. I'd rate him !00%.
8:36 AM on July 24, 2015
Excellent service from Joe. Our computer has been running slow for many months and Joe quickly and efficiently managed to resolve it with patience and speed! Would highly recommend. Thank you.
7:42 PM on June 27, 2015
Joe has been awesome and has rescued my laptop from the dead more times than I thought was humanly possible. Thank you Joe!!
9:40 AM on April 30, 2015
Excellent service from Joe - fast, efficient and friendly and good 'after sales' service, all at a more-than-fair price. !00% recommended
9:02 AM on April 29, 2015
Joe quickly removed a virus which kept locking up my laptop. He provides an excellent service for a fair price and I'll certainly use him again. Highly recommended.
4:53 PM on April 23, 2015
I can not thank Joe enough for saving my Macbook a week before my deadline. He did not only extract my data he managed to fix what I thought would be impossible! Amazing speedy service and bargain prices. He is a life saver! Thank you Joe. Highly recommend Joe to anyone who has issues with their computers.
6:48 AM on April 12, 2015
Excellent service. My laptop had absorbed years of construction site office dust and muck, and was overheating so badly that it would crash Internet Explorer. Joe took it apart, cleaned it, and applied new thermal compound, all of which did the trick nicely. Fast, professional service from a very helpful and friendly expert. I will definitely be calling upon his services again.
7:51 AM on April 2, 2015
Joe has done a fine job in getting rid of allsorts of bad software and corrupt files from our work PC.
it was all done in a professional and speedy manner and at a fair price.
we will certainly think of Joe first
4:55 PM on March 28, 2015
Over a few years and with an expanding family I had accumulated a variety of Apple devices. What with iTunes sharing policies, family sharing and a few other mail issues my IT network was a disaster. After puling my hair out trying to resolve a variety of issues I went to the internet and was fortunate enough to find Joe. And boy do I wish I had found him sooner! Joe was able to come round at short notice and quickly got to grips with my IT and networking issues. He was methodical and took his time to explain why things had happened and discussed with me how to prevent future problems. Now my iMac, laptop, iPads and phones are all linked and synced correctly! My mail, calendars and contacts are as one and working as they should! I cannot thank Joe enough and would certainly recommend him. A fantastic service!!!
6:25 AM on March 28, 2015
PC Joe was polite and very helpful. He cured many faults on my computer for me and was patient when teaching me. I can recommend him highly especially for elderly ladies.
2:21 PM on March 25, 2015
I needed help with a work laptop with a malfunctioning fan and was very lucky to find Joe through an online search. I was able to take it to him that evening and he fixed it very quickly. And then I took three Hudls which had been sitting in a cupboard, not working due to faulty charging, and he has fixed those too very quickly. I will definitely give him a call when I next have an IT problem. I would definitely recommend him.
4:27 PM on March 8, 2015
I was given Joe's details as a recommendation as my usual IT guy was away and I gave him my laptop on a Saturday and got it back on Sunday, problems all sorted - he sorted out my issue urgently as he knew I needed my laptop urgently for my business - I would definitely recommend Joe, he obviously knows his stuff and he provided an excellent service!!!!!!!!!
9:14 AM on March 4, 2015
Great service, even on a Sunday . Very helpful and practical and I know who my first call will be too in the future for computer problems . Thanks Joe
4:09 AM on March 4, 2015
My computer became ever slower until it was a tortoise. Joe came, found the problem, helped me buy extra memory on eBay and fitted the memory. My computer is now a hare!
2:00 PM on February 9, 2015
Fast and friendly service, my PC was fixed inside a day and got great advice and a few extra helpful programs to make the computer easier to manage. No need to go elsewhere I have found the go-to computer guy. Many thanks Joe
12:17 PM on January 31, 2015
Great service, would recommend Joe to anyone, laptop is now good as new
9:32 AM on January 28, 2015
Joe was great and I would definitely recommend him. He got rid of all the adverts and pop ups on my computer and it is now working far more efficiently, just wish I had called him months ago! He was extremely reliable and responded quickly to my call.